Privacy Policy

Last updated: [2025]

Kwick (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect information to provide and improve our services:

A. For Customers (Payers):

  • Payment information (processed securely by Stripe)

  • Optional details like name and email (if entered during checkout)

  • Device/browser info (for analytics and security)

B. For Merchants (Vendors):

  • Name, email, and business info during signup

  • Stripe account details (connected via Stripe Connect)

  • Preferences (e.g., branding, QR code settings)

2. How We Use Your Information

We use your information to:

  • Facilitate payments via Stripe

  • Provide receipts and confirmations

  • Offer support and resolve issues

  • Improve and secure our platform

  • Send service-related emails (opt-out available where applicable)

3. How Your Information Is Shared

We do not sell your data. We only share it:

  • With Stripe, to process payments securely

  • With SendGrid, to deliver emails

  • As required by law or to protect our rights

4. Data Security

We use reasonable administrative and technical safeguards (e.g., HTTPS, encrypted environments, API key restrictions) to protect your information.

Payments are handled securely by Stripe, and we do not store your credit card information.

5. Your Rights

You can:

  • Request access to or deletion of your data

  • Opt out of non-essential communications

  • Update your merchant profile settings

Please contact us at support@gokwick.com for data requests.

6. Third-Party Services

Our platform integrates with:

  • Stripe (for payments)

  • SendGrid (for email)
    Each provider has its own privacy practices.

7. Cookies & Tracking

We may use cookies or similar tools for:

  • Analytics (e.g., to see how users interact with the site)

  • Session management

You can manage cookie settings in your browser.

8. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy. We’ll notify you by email or through the platform when material changes are made.

10. Contact Us

If you have any questions or concerns, please contact:

Kwick Support
support@gokwick.com
www.gokwick.com